FAQ - Canvas Design Canvas Prints

Q: What quality canvas do you use?

A: We use a 380gsm pure cotton canvas. One of the heaviest in the market place.

Q: What kind of frames do you use?

A: We only use 38mm pine gallery bars to make your canvas print frame. We do not use the cheap solution that most other canvas printing companies use.

Q: Does my canvas print come framed and ready to hang?

A: All our canvas prints are ready to hang and framed. We supply all canvas prints with a hanging kit.

Q: What is the difference with the 2 types of canvas edges - Wrap or No Wrap?

A: Gallery Wrap - Image goes over the edge of the canvas.
A: Blank - White edges and the image stops at the corner of the frame

Q: Will I loose part of my image if I select Gallery wrap?

A: No. We mirror the last 2 inches of the picture and then we clone anything that looks strange.

Q: The canvas print size I want isn’t listed. Can you supply my canvas print in a bespoke size?

A: Yes, we have the unique virtual room ordering system.

Q: Do you offer a discount for large orders?

A: Yes, if your order is over £100

Q: How much is delivery for my canvas print and what if I order more than 1 print?

A: Standard delivery within the UK mainland is £9.00 for however many canvas prints you order.

Q: Can I order a canvas print and have it to be sent to another address?

A: Yes you can. Just fill in your requirements when you check out and we will post your canvas print to an address of your choice.

Q: Which debit and credit cards do you accept to pay for my canvas print?

A: We accept all major credit and debit cards using HSBC and also accept payments via PayPal

Q: Can I pay by cheque or online bank transfer for my canvas print?

A: Yes, send us your cheque in the post and once payment has cleared, we will ship your canvas prints to you.

Q: Is there a telephone number I can call if I have a query or I want to discuss anything about having my photo on canvas

A: Yes. Call our studio on 01254 707195. Our studio is open from 7am to 10pm Mon to Fri as well as most weekends.

Q: Do you supply canvas prints to the trade or commercial customers?

A: Yes. We are happy to supply to interior designers, architects, retail outlets, offices and other commercial customers with canvas prints and photos on canvas. Please contact us on 01254 707195

Q: How long will it take for my canvas print to arrive at my address?

A: We aim to deliver all canvas prints within 3-5 working days of us getting the order, but unfortunately, we cannot control the post and usually we ship a lot quicker.